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Privacy statement

We respect your privacy!

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!
Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or e-mail us.

This is the Web Site of WaterRiders.com, our postal address is: WaterRiders.com 2985 Water Tower Pl Chanhassen, MN 55317 We can be reached via e-mail through our customer service center, or by telephone at 952-368-6070. WaterRiders.com has created this privacy statement in order to demonstrate our firm commitment to privacy and security. The following discloses our information gathering and dissemination practices. If you have any questions about our policy or our use of your information, or if you need help changing or deleting your WaterRiders.com account, please contact customer service. Security Policy We use Secure Socket Layer (SSL) encryption technology to protect your personal information. The only time you are required to sign on our site is making a purchase or accessing your personal account information. On the Checkout page, you will be asked to access your existing account or create a new one. Existing account holders are prompted for their ID (your email address) and password. This password is for your protection. Credit Card Processing: WaterRiders.com uses Authorize.net, a third party merchant bank, to process credit card orders. They are supplied with your data for credit card authorization and fraud detection only and they are restricted from using the data for any other purposes. Marketing and Promotion: We may engage certain third parties to assist in the creation of marketing and promotional offers (i.e. e-mails) to those customers who have agreed to receive such offers. These third parties will not have access to your personal information. Also, we may share non-personal, non-individual statistical information with our marketing partners, advertisers or other third parties for research purposes. We will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased that product. We will not sell or distribute your personal information in any way shape or form. Visitor Logs: For each visit to our web page, our Web server automatically logs the visitors IP address, browser and reference site domain name. This data is used strictly for the analysis of load information and to maximize the efficiency of our web servers. Except as provided in this privacy policy, we will not share this data with any other parties. Using "Cookies" "Cookies" are files stored on your computer's hard drive by your browser. These cookies help us identify our account holders and optimize your shopping experience. They do not include any data that will identify you personally. They will, however, allow you to use some specialized WaterRiders.com features. Cookies allow us to hold selections in your shopping cart when you leave our site without checking out. Most browsers accept cookies automatically, but allow you to disable them if you wish. Registration Visitors can visit WaterRiders.com without registering or giving any information. However, our site does have a way for our users to register (i.e. newsletter subscription) to make their experience more enjoyable. During registration a user is required to give their contact information (such as name and email address) to create a WaterRiders.com Account. Users can voluntarily choose to receive promotional emails and newsletters at registration, users are not required to receive any of these emails and may cancel these subscriptions at any time. Orders We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user. Links This web site contains links to other sites not under ownership by or represented by WaterRiders.com. Please be aware that WaterRiders.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site. Customer Service Correspondence We may collect information that identifies you personally when you submit comments, questions or suggestions to our Customer Service department. Special Offers & Promotional E-mails When creating an account for WaterRiders.com, customers are asked what informational e-mails they would like to receive. Those customers who elect to receive these promotional e-mails will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Tell-A-Friend If a user elects to use our referral service for informing a friend about our site, we ask them for the friends name and email address. WaterRiders.com will automatically send the friend a one-time email inviting them to visit the site. WaterRiders.com stores this information for the sole purpose of sending this one-time email. We will not use this email address for promotional purposes and under no circumstances sell this information to other parties. Notification of Changes If we decide to change our privacy policy, we will post those changes on our homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected. Legal Requirement We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to: conform with the law, respond to claims or comply with legal process served on WaterRiders.com or the Site; protect and defend our rights or property, the Site, our employees, guests or the public.